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Billing is an Owner / Admin screen. Open Settings and pick Billing in the left list. Other roles do not see the tab.
Settings > Billing showing the Current plan card and the Open Billing Portal button

Current plan

The “Current plan” card shows:
  • The plan name, Founders or Standard.
  • A status pill: Trial, Active, Past due, Canceled, or Expired.
  • The price, one of 99/mo,99/mo, 999/year, 199/mo,or199/mo, or 1,990/year.
  • “Trial ends [date]” while you are on a trial.
  • “Next billing: [date]”.

Update your card, bank account, or billing details

The “Payment method” card reads: “Update your card, Link account, bank account, invoices, and billing details in the Stripe Customer Portal.”
1

Click Open Billing Portal

The Stripe Customer Portal opens in a new tab. The button notes “Opens Stripe Customer Portal in a new tab.”
2

Make your changes in the portal

Update the card or bank account on file, download invoices, or edit billing details.
3

Return to BayBoard

Close the portal tab when you are done.
If the portal cannot open, you see “Billing portal could not be opened.” Try again, and if it still fails, contact support. A non-owner who reaches this screen sees “Only the shop owner can manage billing.”

Trial banner

During a trial, a banner at the top of the app reads “[n] days left in your trial.” Its Manage Billing link opens Settings > Billing.

Past due

If a payment fails, a banner reads “Payment past due. Update your payment method to restore full access.” with an Update Payment link.
While billing is past due the whole app is read-only for every role, including the Owner / Admin. Staff can still see the board, but cannot add or edit jobs, drag cards, run Auto-Schedule, or change any setting. The Unassigned panel shows “Payment past due. Update your payment method to restore full access.” Update the payment method in the Stripe Customer Portal to restore full access.
Last modified on August 22, 2026