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Scoreboard is the second lens in Reports. Owner / Admin, General Manager, Service Advisor, and Foreman can open it.
Reports > Scoreboard with the seven tiles, hours by day chart, and tech scoreboard

Pick a range

Use the “Report range” select. The options are Today, This pay period, This week, Last week, This month, Last month, Year to date, and Custom. Custom adds “Custom range start” and “Custom range end” date inputs. A custom range can cover at most 366 calendar days. A longer range shows “Custom ranges are limited to 366 days. Narrow the range to run this report.” This pay period follows the Pay Period Configuration in Settings > General. See Shop profile and hours.

The seven tiles

The first row compares each number with the period before. For example, “Up 6.5 hours from the week before”. Hover the info icon on a tile to see the same explanation in the app. Cars finished counts unique vehicle visits: a visit with two jobs is one car. Available hours for Capacity used are each technician’s DAILY GOAL (HRS) for every open day in the range, minus time off. A period with no open days reports no percentage. Every tile except Capacity used has a View Jobs (n) button that opens the jobs behind it. The button is hidden when there are no jobs to show.

The four panels

  • Hours by day Finished hours grouped by the day each job was completed. Click a bar to open the jobs from that day on the board.
  • Tech scoreboard Each tech’s finished hours against their goal. The list shows name, tier, and a delivered-versus-goal hours bar. When the roster is empty it reads “No Techs on the roster yet.”
  • What fills your bays The work that filled your bays, grouped by the type of job completed. Click a segment to open the jobs of that type on the board.
  • Returning customers Customers with two or more visits completed inside this period. When empty it reads “No customer came back twice in this period.”

Open the jobs behind a number

Clicking a bar, a segment, or View Jobs (n) opens a panel on the right. Click an RO # to open that job’s Job Details. The panel shows the first 200 rows with Show All [n] to load the rest. A slice with no jobs reads “No jobs match this slice.” Press Esc to close.

Empty states

Before any work is finished, the lens reads “Once your team completes jobs, your Scoreboard fills in.”
Last modified on September 8, 2026